Registration & account
Sign-up, ID verification, profile updates, password resets, and member account access.
Support
Contact our team
Questions about registration, bidding, deposits, shipping, or a specific vehicle — our team is here to help.
Support categories
How we can help
Email or call — we handle account setup, bid power, auction purchases, transport, and title paperwork.
Bidding & deposits
Bid power, security deposits, max bids, Buy It Now requests, and payment methods.
Shipping & titles
Transport quotes, export shipping, yard release, title mailing, and delivery coordination.
Response time
Phone support Mon–Fri, 8am–8pm ET. Email replies typically within one business day.